Return Policy

​

Due to the nature of our business, all sales are final.

 

Saying that, your satisfaction is very important to us.

 

If you are not completely satisfied with your purchase due to a quality issue, please reach out to us.

 

Note: The unused item must be returned in its original packaging, uninstalled, in perfect condition. All exchanges must be approved by our Administration Team within 24 hours of purchase to be applicable for an exchange.

​

We know returns are a pain, but we're here to help you every step of the way. Please contact us at ubvboutique@gmail.com for assistance.

​

All decorating consultations are final and are not eligible for exchange or refunds. They are considered a final sale.

​

In the unlikely event that there is an imperfection or damage, please send us photographs of the issue and packaging before the item was opened and photos of the damage within 24 hours and we will look into replacing your products or offering a discount or other solution (at our discretion,) according to the situation.

​

Gift cards cannot be returned.

​

We know returns are a hassle, but we are here to help you every step of the way.

​

To arrange a return or exchange, please CLICK HERE.

​

Our ultimate goal is your satisfaction. We take pried in our products and artists' work. If you are not satisfied in the quality, please contact us with your concerns. Your opinion is very important to us and our ultimate goal is your satisfaction.